Online Technical Support

ProTEXT Starts, then Closes in Window XP - wmon32.exe virus
PROBLEM: ProTEXT Starts, then Closes after 3 to 15 seconds.
EXPLANATION: Your XP computer has been infected by the virus wmon32.exe

TO FIX: Delete the virus wmon32.exe and restart your computer.

Beginners:
1 - Press Start, press Search, then click All Files and Folders.
2 - In the All or Part of the filename box, type wmon32.exe
3 - Press the Search button.
4 - Wait for Windows to search all of your Hard Drives (C: D: or whatever yours are).
5 - If the virus is found, it will appear in the right pane of the Search dialog.
6 - Delete any or all wmon32.exe files that were found.
7 - Restart your computer.
After you restart, you may want to check to see if the worm has re-installed itself.
If it has, delete it again.

Advanced Users: Press Ctrl-Alt-Delete and look for wmon32.exe in Processes.
Terminate it, close Task Manager, then delete wmon32.exe from C:\Windows -or- C:\Windows\System folder.
No need to restart your computer, but the next time you do, be sure wmon32.exe did not re-appear.


This worm seems to be looking for the Norton Anti-Virus program.
Every 15 seconds or so, it Closes Norton Anti-Virus if it thinks it's running.
The stupid virus thinks that ProTEXT is the Norton Anti-Virus program.

This worm (virus) doesn't appear to harm your computer, it is only very annoying.
This worm only infects XP computers that have been connected to the internet.
If your XP has never been connected to the net, you won't have this virus.
For some reason, Windows XP seems to be much more vulnerable
to viruses than older versions of Windows. I'm sorry about that.